Hosted Voice Benefits
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HOSTED VOICE BENEFITS
Premier Business Technologies has cutting-edge hosted VoIP in Baltimore and the state of Maryland to enhance your business’ communication services.
Read on to learn more about the benefits of using hosted VoIP, and submit a request for a free quote.
Benefits Of Hosted Voice
- Predictable communications expense as an affordable communications-as-a-service solution
- Avoid costly capital investment that commits you to a locked-in or proprietary technology infrastructure
- Ease of management and reduced administrative costs
- Expensive move/add/change activity is completely eliminated. Hierarchical administration enables users within your enterprise to manage a workgroup
- Level and empower communications
- Infinitely scalable and easily deployed across diverse geographies
- Business continuity and geo-redundancy features available to maximize your enterprise productivity
More Hosted Voice Features:
- High-definition (HD) voice equipment, featuring Cisco and Polycom IP phones
- Leading edge technology and automatic upgrades
- Full IT support and collaboration
- Full redundancy in the Enterprise Solutions cloud ensures improved reliability compared to traditional premise-based systems
Add-On Options For Hosted Voice Telephone Communication Services:
- Auto Attendant: Provides callers with your company greeting and dialing menu options. Routes calls to multiple user-defined destinations.
- Voice Mail Box: General company voicemail or additional boxes for mobile or remote employees
- Queue: Automatic call queue when your receptionist is busy. Plays greeting and music-on-hold until call is answered
- FAX to Email: Receive and send FAXes from email inbox
- Receptionist Console: Manage incoming calls via PC application. Allows receptionist to monitor line status, transfer calls, and all call handling features in real time. Supports unlimited number of users.
- Unified Communications: PC, Mac, and mobile applications allow users to control feature settings, view call logs, speed dials, and company directory. Supports secure instant messaging, directory, and click-to-dial applications. Includes hold, transfer, and conference call control features.
Our Hosted Voice Business Options And Features
Business Feature Pack
Includes all the productivity-boosting features an organization expects from an enterprise class phone system:
- HD voice quality
- Extension dialing, including multi-site call routing
- Voicemail to email delivery
- Call forwarding to internal and external numbers
- Call transfer and 3-way calling
- Multiple voicemail greetings
- Online user portal allows you to view call logs and control user settings
Premium Feature Pack
Provides total workforce connectivity with powerful Find Me/Follow Me mobility features:
- Allows multiple devices to ring simultaneously when receiving incoming calls
- Calls can be transferred between mobile and desk phones
- Calls can be pulled from desk to mobile phones, assuring seamless mobility
- Schedule call handling preferences by time of day, day of week, and caller
- Text message alerts on call activity
- Selective call blocking
Mobility Feature Pack
Enhances the productivity of a mobile workforce with additional features:
- Integrates mobile users into the office network
- Users receive calls through their enterprise assigned DID or extension number
- Voicemail to email delivery
- Voicemail stored in the cloud, and not on a mobile device
Conference Room Feature Pack
Integrates a premium conference phone with features:
- Multiple microphones
- Call transfer
- 3-way calling
See Our Other VOiP Solutions For Business:
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